Our approach
OnlineMall Sydney respects privacy and handles personal information in accordance with applicable Australian privacy law. This policy explains the information collected through this website and how it may be used.
Information we collect
We may collect contact details, merchant application information, business descriptions, location information, uploaded thumbnails, package selections, invoice and payment references, uploaded payment confirmations, onboarding records, enquiry details, account information and technical usage data necessary to operate and improve the website.
How information is used
Information may be used to assess merchant applications, issue invoices and receipts, verify payments, create and administer directory listings, coordinate marketplace onboarding, deliver transactional email, respond to enquiries, provide marketplace services, prevent misuse and meet legal obligations.
Directory publication and enquiries
Approved merchant information may be publicly displayed, including business name, suburb, category, store link, thumbnail and description. A merchant’s account email is used to direct directory enquiries. OnlineMall Sydney’s admin email may also receive a copy for service and quality management.
Disclosure and security
Information may be shared with payment, email, hosting, storage, marketplace-administration and related service providers where reasonably required to operate the platform. Payment evidence is restricted to authorised administration and is not displayed in the public directory. Reasonable safeguards are used, but no online system can be guaranteed completely secure.
Access, correction and contact
To request access, correction or deletion of personal information, email info@onlinemallsydney.com.